Financial counsellors can assist people experiencing financial problems associated with gambling.

Our Financial Counsellors:

  • provide comprehensive financial assessment;
  • explore options, pros and cons;
  • assist with money management skills and understanding where money is going;
  • explore emotional triggers and the cycle of change;
  • introduce cash safety net strategies;
  • offer education and information on clients’ rights and responsibility relating to debt and debt collection;
  • offer information on consumer credit laws and legal rights;
  • may provide advocacy in hardship applications, negotiations with creditors, payment arrangements and waivers;
  • provide information and support around internal dispute resolution and ombudsman scheme;
  • provide information on government eligibility schemes;
  • provide information about bankruptcy;
  • make referrals.
How do I get help?
  • To make an appointment to talk with a counsellor or educator please call 1800 858 858, available 24 hours a day, 7 days a week. 
  • If you require crisis assistance, call Lifeline 13 11 14 or if you are in immediate danger call 000.
Training for Industry Professionals and Community Groups

See our courses for more details.