Financial Counselling (Within Gambling Help Service)

Financial counsellors can assist people experiencing financial problems associated with gambling.

Our Financial Counsellors:

  • provide comprehensive financial assessment;
  • explore options, pros and cons;
  • assist with money management skills and understanding where money is going;
  • explore emotional triggers and the cycle of change;
  • introduce cash safety net strategies;
  • offer education and information on clients’ rights and responsibility relating to debt and debt collection;
  • offer information on consumer credit laws and legal rights;
  • may provide advocacy in hardship applications, negotiations with creditors, payment arrangements and waivers;
  • provide information and support around internal dispute resolution and ombudsman scheme;
  • provide information on government eligibility schemes;
  • provide information about bankruptcy;
  • make referrals.
  • To make an appointment to talk with a counsellor or educator please call 1800 858 858, available 24 hours a day, 7 days a week. 
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  • To make an appointment to talk with a counsellor or educator please call 1800 858 858, available 24 hours a day, 7 days a week. 
  • If you require crisis assistance, call Lifeline 13 11 14 or if you are in immediate danger call 000.
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See our courses for more details.

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See our courses for more details.

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