Separation Services

We offer support for families experiencing separation, whether considering separation, currently going through separation, or after being separated for a period of time. Support is offered via family counselling, individual counselling, Family Dispute Resolution (also called mediation) and various complementary services like children's counselling and support.

To finf out what services might suit you, please contact us on 1300 364 277. Further information is also available below about each of our services.

Children’s Contact Service (CCS)

What is the Children’s Contact Service?

Providing safe and positive contact arrangements for children whose parents are separated.

What is involved?

The Children’s Contact Service (CCS) offers supervised contact and changeover services for children whose parents have separated.

Our CCS provides a place which is emotionally and physically safe for children. We support children to re-build or strengthen their relationship with the parent they don’t live with and to assist them to have a voice... Read more

Child Consultancy

What is Child Consultancy?

The Child Consultancy team assists you to focus on and support your child(ren) through family separation. The Service can be offered as part of the Family Dispute Resolution Program.

What is involved?

The way a child reacts to a stressful event such as family separation is complex and unique. Supporting children throughout the separation process and encouraging a continued relationship with the all family members is an important responsibility for parents... Read more

Family Dispute Resolution

What is Family Dispute Resolution?

Supporting separating parties to respectfully negotiate parenting, property and financial issues following separation.

What is involved?

Family Dispute Resolution is a supportive and respectful process which helps separating parties reach agreements on parenting, property, financial and personal issues following separation.

The Family Dispute Resolution process is tailored to meet the requirements of those participating.

The process begins with an individual intake session where the family dispute resolution practitioner will get an understanding of you and your situation, will make an assessment as to whether Family Dispute Resolution is appropriate for you and your situation, and will prepare you for the Family Dispute Resolution sessions... Read more

Family Relationship Centre (FRC)

Family Relationship Centres (FRCs) help families which are experiencing difficulties and change, and can assist through information, community connections, education and specialised support services. There are 65 FRCs across the country, several of which are operated by Relationships Australia’s state and territory organisations.

What is The Family Relationship Centre?

Family Relationship Centres (FRCs) help families which are experiencing difficulties and change, and can assist through information, community connections, education and specialised support services. There are 65 FRCs across the country, several of which are operated by Relationships Australia’s state and territory organisations.

What is involved?

FRCs can link you in with a range of services and programs, which are aimed at families at all stages of their relationships. FRC’s also offer Family Dispute Resolution (FDR) for families who have separated... Read more

Parenting Orders Program (POP)

What is Parenting Orders Program?

Supporting separated parents to focus on the best interests of their children, reduce conflict and improve co-parenting.

What is Involved?

The Parenting Orders Program (POP) aims to help separated families who are experiencing difficulty with their co-parenting relationship and maintaining arrangements for their children. Program staff work with parents and sometimes with the children. The program is particularly useful for parents who are involved in Family Court proceedings, and these parents may be court-ordered to attend, however all separated families can access this program... Read more

Supporting Childen after Separation (SCaSP)

What is Supporting Children after Separation?

Supporting Children after Separation, also known as the Rebound service, is here to support children to make sense of their parents’ separation and to adapt to changes in the family.

What is Involved?

We provide individual counselling, children’s groups and education skills programs for children and young people. Read more

For more information about Family Dispute Resolution (mediation) or to make an appointment, please call us on 1300 364 277.

If you wish to attend a Family Relationship Centre (FRC), you are able to contact them directly. (Please note they cannot transfer you back to the 1300 number above).

FRC Cairns - (07) 4041 6063
FRC Strathpine - (07) 3423 6962
FRC Upper Mount Gravatt - (07) 3423 6967
FRC Thursday Island - 0448 954 317 or (07) 4069 1936. Alternatively please call Cairns Admin on (07) 4041 6063 and be put through to Nick Kautai

Read more

For more information about Family Dispute Resolution (mediation) or to make an appointment, please call us on 1300 364 277.

If you wish to attend a Family Relationship Centre (FRC), you are able to contact them directly. (Please note they cannot transfer you back to the 1300 number above).

FRC Cairns - (07) 4041 6063
FRC Strathpine - (07) 3423 6962
FRC Upper Mount Gravatt - (07) 3423 6967
FRC Thursday Island - 0448 954 317 or (07) 4069 1936. Alternatively please call Cairns Admin on (07) 4041 6063 and be put through to Nick Kautai

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